Funeral advice

At A L & G Abbott Funeral Directors, we understand that you will need reassurance and guidance at this difficult time. Our compassionate and professional staff provide funeral advice. We are available 24 hours a day, and we will help you at every step of the way.

Practical Support

Losing a loved one is something very difficult to prepare for. That first call can be the hardest you have to make but we are here to take your call 24 hours a day, 7 days a week, whenever you need us. To help you during this difficult time we have put together some guidance. fthf

Bedford Registery Office Details

Address: Bedford Borough Council, Borough Hall, Cauldwell Street, Bedford, MK42 9AP

Telephone: 01234 267 422 or 01234 718 028

To find a registry office in an alternative area then visit the Government website which provides a step-by-step process

In Hospital or a Care Home

The next of kin will be contacted and once the Medical Certificate of Death is made available, registration of the death and funeral arrangements can go ahead. A relative or person present should register the death at the local Register Office and this is when you contact us as your Funeral Directors (01234 843222).

At Home

Call 111 immediately if the death is unexpected. They will then guide you through what to do next.

If the death was expected call the General Practitioner (G.P.) of the deceased immediately.

The G.P. will then give permission for registration of the death and for A L & G Abbott as your Funeral Directors, to be contacted and for the deceased to be brought to our Chapel of Rest in Kempston.

If death is unexpected, the G.P. will inform the Coroner who will in turn contact the next of kin to authorise registration of the death and release of the body, at which point A L & G Abbott, as your Funeral Directors, should be contacted.

To register the death you need to have a simple interview with the registrar at the Register Office. You will need to provide the following:
  • The full name of the person
  • Their full address
  • Their date of birth and occupation
  • Details of where and when the person died
  • The medical certificate of death given by the G.P, or hospital doctor
  • If the person who has died is a married woman you will need her maiden name, husband’s name and occupation
The following people can register the death:
  • Any relative of the person who has died
  • Any person present at the death
  • The person who lives in the house where the person died
  • The person arranging the funeral, but not a funeral director

Every death should be registered in the area where it happened, but it can be arranged to register it in another area if necessary.

The registrar will give you:

  • green certificate which you should give to us as soon as possible
  • white certificate which you should fill in and send to the social security office for the area where the person died

Copies of the ‘entry of death’ (also known as the death certificate) can be bought from the registrar. This is required for official purposes such as pension schemes and closing bank accounts.

The placing of press notices is one of the tasks we can fulfil as your funeral director. However, if you would like to take care of this the notice should be written/typed out and taken to the newspaper office together with a copy of the death certificate. Alternatively, an email can be sent with the death certificate attached. Newspapers will not accept an obituary given over the telephone and will also contact the Funeral Director.

If you would like the information more accessible to a wider audience you might like to consider placing the obituary in one of the national broadsheet newspapers. Also, if they were a member of a professional society or club with a journal, then the editor may be interested in publishing the obituary.

‘Tell us Once’ is a service that lets you report a death to most government organisations in one go. These include:

  • HM Revenue and Customs (HMRC)
  • Department for Work and Pensions (DWP)
  • Passport Office
  • Local Council
  • Driver and Vehicle Licensing Agency (DVLA)

The registrar will give you a unique reference number to access this service online or by phone.

Please note: not all register offices offer this service.

People you may also need to contact include:

  • Employer
  • General Practioner (G.P)
  • Pension Provider
  • Insurance Companies
  • Solicitor
  • Bank
  • Building Society
  • Post Office Accounts
  • Stocks and Shares
  • Clubs and Societies
  • Dentist
  • Optician
  • Car Ownership Details
  • Gas
  • Electricity
  • Water
  • Telephone/Mobile
  • Broadband Provider

Emotional support


When we lose someone we love through death we often experience feelings of bereavement. All aspects of our lives and our emotional, physical and spiritual being may be affected. The most prevailing emotion is one of intense pain or grief. “There is not a typical response to loss as there is no typical loss. Our grieving is as individual as our lives.” Kubler Ross 2004. We are here to help, every step of the way.

Bereavement Listening Service

Anne-Marie Cooper-Kilroy MBACP 

 Hello, I would like to introduce myself, I am a counsellor and I support families after their loved one has been laid to rest. I come with a lot of experience having worked with many bereaved families at a local hospice and in private practice. I feel privileged to have joined A L & G Abbott’s team and am looking forward to supporting their clients’ families. 

We offer a FREE counselling service. Living with loss is a very painful experience and can often bring up all kinds of emotions, therefore for some people, talking with a stranger can be helpful to process those feelings. I will listen with patience and empathy and together we can help you face your pain and learn to live with your grief. It is good to talk and I am trained to listen. 

If you are interested in this free service, please contact me quoting A L & G Abbotts at or email Abbotts at 

Coping with grief

  • Talk to family and friends
  • Talk to a therapist / counsellor
  • Join a support group
  • Take comfort from your faith if you follow a religious tradition
  • Avoid major changes in your life
  • Write down your thoughts
  • Look after yourself, exercise, eat well, rest and allow yourself to grieve

Helping children

Like all of us, children need to understand that death is a natural part of life, just as birth is and there are a few charities specially set up to help children, parents and families through the grieving process with professional carers, helpful publications and activities.

Below is a list of organisations and charities which offer advice and support.

Daytime Helpline: 0808 808 1677

To help every bereaved person in the UK find the support they need.
The main focus of the organisation is:

  • To support people going through bereavement and in the case of young people the work is extended as it can have an enormous impact on the future and mental health of young people.
  • To offer free immediate access to a professional counsellor to talk to via a ‘live-chat’ facility on the website called ‘GriefChat’. Anyone bereaved has access to professional counsellors free of charge. GriefChat counsellors can also help bereaved people decide if they need additional support and what type of support.
  • To provide training for any professionals – such as teachers, youth workers, police family liaison workers -working with young people through our ‘ListeningPeople’ project.
  • To provide training and resources for places of worship and employers to enable them to provide effective local bereavement support within their communities and workplaces.
  • To work with bereavement organisations and professionals supporting bereaved people to ensure everyone knows where to go to find support.

Daytime Helpline: 0808 808 1677

Cruse is a national charity providing advice and support to anyone who has been bereaved. The service is provided by trained and experienced volunteers.

The website contains articles and advice for the bereaved covering many different circumstances.

Telephone: 116 123

Whatever you are going through the Samaritans are there to help, 24 hours a day.

Telephone: 01525 863 924

CHUMS was created to meet the needs of children and their families following the death of someone close.

The child bereavement charity supports families when a child dies and when a child is bereaved

Telephone: 01234 843 345

The Road Victims Trust is a charity dedicated to supporting people who have been affected by the grief and trauma of a road traffic accident.

What Our Families Say

Contact us

We serve Kempston and the surrounding areas. If you need any advice then please do get in touch and we will be happy to help you.

01234 843222

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